Adobe Work At Home tutorial

From MediaArts KB
Jump to: navigation, search

Adobe Work at Home (WAH)

The Columbia College has an Enterprise Term License Agreement (ETLA) agreement with Adobe that allows us to provide Work At Home (WAH) licenses for Adobe Creative Cloud to Columbia Staff and Faculty full and part time are entitled to Adobe Creative Cloud Complete with 20 Gigs of storage. The WAH plan allows you to install and license Adobe software on 2 personally owned machines.These work at home licenses are intended for personally owned devices, for Columbia owned hardware we can use pre serialized packages. The Named User WAH licenses also entitle the use of cloud based products like Story, Teams, and Photos. For Details on the info below for the All Apps 20Gb Plan. Please note that these online services are not available in the serialized packages in the classrooms and labs. We cannot use these products in the classrooms and labs unless we provision named user accounts for all the students. If you do want to install WAH lics on Columbia owned hardware that is fine but using the named user install will take one of your two eligible installs.

Old Kivuto Plan Has Expired

Our old Enterprise WAH contract has expired. Previously this program was run by Kivuto where faculty and staff were able to redeem codes for a One Year Prepaid Subscription. Our ETLA has been renewed and Kivuto will not be supported in the current contract. We are working with Adobe to federate our domain and or import our faculty and staff. Until then if your Kivuto account expires please contact

Amber Lewis or Jeff Meyers

to be manually added to the new program.

We will start batch uploading faculty and staff accounts soon.

If you already have a paid Adobe Plan with your email address

You may already have a personal paid Adobe subscription tied to an Adobe account with you email. The new Named User plan will create or activate with an Adobe account using you email address as the name of the Adobe account. In this case if you accept the invitation to the new program your previously paid account and the new Enterprise account will both be active on your Adobe account. IF you have two active plans on a single account you may need to contact Adobe support to separate them in the future. If you want to keep the paid account separate you should migrate the paid account to a non email prior to accepting the new invitation.

After you are added to the new Adobe Named User Program

When you have been added you will receive an invite from Adobe


When you follow the link if you have an Adobe Account with your email you will be enrolled using this account


If you don't have an Adobe account with your email you will be prompted to create an account using your email address.

Once you have accepted the new Invitation you may have more than 1 active Plan. To find out if you have two active plans logon to and select Manage account


If you have two plans

This may show 2 active plans.


In order to get the full benfit from the new plan which includes more products and feature than the old plan you may need to cancel the old plan.

The old Kivuto token based plan is called "Creative Cloud Student and Teacher edition (one-year, prepaid)"

When you cancel the old plan be sure to remove any devices associated with it. You will need to login on to each client device again and the new plan will then authorize the device. In some cases if your old plan has expired and cannot be canceled you may need to call Adobe and have them remove the old plan. 1 (800) 833-6687.


Adobe will email anyways when the old account expires

If you had an old "Creative Cloud Student and Teacher edition (one-year, prepaid)" account it will expire and adobe will send an email like below.


This is just the old Kivuto account expiring it's safe to ignore. You may need to reactivate your previously installed Adobe software by logging out of Creative Cloud Manager and back in with your Adobe account.

All Apps 20Gb Plan

All Apps plan

Provides a comprehensive creative platform which includes the latest industry-leading creative desktop apps, services and mobile apps — and unlocks modern workflows across creative apps, projects and teams. Includes all of the necessary license management, deployment and content protection capabilities required to safeguard your organization's valuable creative assets.

Included Applications

  • Acrobat DC Pro
  • Adobe Premiere Clip
  • After Effects CC
  • Animate CC
  • Audition CC
  • Dreamweaver CC
  • Edge Animate CC
  • Edge Code CC
  • Edge Inspect
  • Edge Reflow CC (Preview)
  • Fireworks CS6
  • Flash Builder
  • Illustrator CC
  • Incopy CC
  • Indesign CC
  • Lightroom CC
  • Muse CC
  • Photoshop CC
  • Prelude CC
  • Premiere Pro CC
  • Scout
  • SpeedGrade CC

Included Services

  • Adobe Sign
  • Adobe Spark
  • Community
  • Device Preview
  • Edge Inspect
  • Extract
  • Fonts
  • PDF services
  • PhoneGap Build
  • Photos
  • Publish Online
  • Share Online
  • Story Plus
  • Team Projects