|
|
| Line 1: |
Line 1: |
| − | =Information for IAM Student Employees= | + | =IAM Student Employee Handbook= |
| | + | ==The Workers App== |
| | + | The IAM department has a web application for student workers to keep track of many work functions. It is used to review schedules, log hours, list payperiods, and track ongoing tasks. |
| | | | |
| − | H
| + | This application is reached by logging into the http://iam.colum.edu website, and clicking on the Workerz link. |
| − | :Helpful | + | ==Expectations== |
| − | A
| + | IAM student employees are expected to report to work at their scheduled times, to help students, staff, and faculty use the department facilities. Students will also assist staff with various department related projects as they come up. |
| − | :Attentive
| + | ===Job Descriptions=== |
| − | c
| + | Work aides are responsible for the following: |
| − | :Courteous | + | *Assisting IAM Staff and Faculty with any projects presented to the student |
| − | K
| |
| − | :know some stuff
| |
| | | | |
| − | ==*NOTE* Timesheets are important==
| + | *Assisting IAM students with basic technology in the lab, logging on, scanning, printing, and basic network use, and basic software operation |
| − | We use timesheets generated from the workerz database. Learn how to view and print your timesheets. Timesheets are due according to the College schedule, viewable in the database. You must login to use the Workerz database.
| |
| | | | |
| − | ==About this document==
| + | *Opening the lab in the morning, locking up at night |
| − | This is a policy document for all workers who work in the Interactive Arts and Media (IAM) Studios (see below). It is a working document and is updated regularly. Student workers are expected to maintain familiarity with the most recent versions of the document.
| |
| | | | |
| − | ==Hiring==
| + | *Assisting IAM students with software/hardware troubleshooting |
| − | Hiring for the job positions listed in this document is done by the Student Employment office and Brian Nielsen mailto:bnielsen@colum.edu on behalf of the Interactive Arts and Media Department. In order to work in the studios as a student worker, one must first fill out an application with the Student Employment office http://www.colum.edu/Student_Life/Student_Employment/index.php . Tutor candidates are also encouraged to provide a resume (Curriculum vitae) and a list of classes taken in the department or relevant other classes or work experience.
| |
| | | | |
| − | ==Supervisors==
| + | *Documenting procedures *Taking reservations for Equipment Checkout *Checking out equipment to Students, Staff, and Faculty *Checking in equipment from Students, Staff, and Faculty |
| − | Some student workers will report to Jeff Meyers mailto:jmeyers@colum.edu , Mark Quilhot mailto:mquilhot@colum.edu , Huey Lewis mailto:hlewis@colum.edu for special projects and tasks. All student workers will treat information, work and tasks requests from the above-named individuals as actionable work orders (e.g. if Huey tells you to do something, do it). If there is a conflict of priorities at the supervisory level affecting the student worker, it must be resolved immediately among those affected. (e.g. Huey told me to do something, and Andy told me to do something else: both supervisors must be alerted immediately, notating the tasks and timing involved. In the event that one supervisor is not available, the available supervisor will remediate, prioritizing the work task for the student worker). See also Tasks, below.
| |
| | | | |
| − | ==Scheduling==
| + | *Ensuring all pieces of equipment are checked out and returned completely, in working condition |
| − | ===The current master schedule===
| |
| − | [[IAM Computer Labs]]
| |
| − | ==Your Work Shift==
| |
| − | You are assigned to a particular studio at a particular time. You are expected to be in that studio for the duration of your shift. If you are assigned a task that requires you to leave the studio, you must ensure that you are not leaving the studio unsecured (see general Security, below).
| |
| | | | |
| − | ===The Matrix===
| + | *Periodic maintenance of IAM equipment |
| | | | |
| − | {| border="3" cellpadding="5" cellspacing="0"
| + | *Assisting students with selection and operation of equipment *Assist in Lab security |
| − | |colspan="2"|
| |
| − | ===infraction escalation table===
| |
| − | |+align="bottom" style="color:#e76700;"|''unexcused absences, not finishing a task, not using correct procedures, general behavioral issues, other infractions are possible. Any act of violence is grounds for immediate termination with out verbal or written warnings.''
| |
| − | |-
| |
| − | |'''# of infractions'''
| |
| − | |'''Penalty'''
| |
| − | |-
| |
| − | |'''1st'''
| |
| − | |verbal warning
| |
| − | |-
| |
| − | |'''2nd'''
| |
| − | |written warning
| |
| − | |-
| |
| − | |'''3rd'''
| |
| − | |termination
| |
| − | |}
| |
| | | | |
| − | ==Tasks==
| + | *Assisting IAM Faculty with Classroom AV settings |
| − | ===Initiative===
| |
| − | We like ideas and we like idea people. If you see something out of whack, and take the initiative to fix it, this is a positive thing. If you have an idea for a small project to help improve some facet of the studios, discuss it with a supervisor before you act. Sometimes worker-initiated projects sound like a good idea at first, but end up creating a lot of work for the supervisors instead. In any case, supervisors' tasks always come first.
| |
| | | | |
| − | ===Task Priorities===
| + | *Keeping Labs clean and organized |
| − | If one of the following staff members gives you a work task to complete, do it. Verbal, written, email, or listserv posts incorporating orders coming from: Brian Neilsen, Jeff Meyers, Huey Lewis, Mark Quilhot, Andrew Oleksiuk, are all valid work orders. If there is ever a question of conflicting priorities of being given multiple tasks by multiple staff members, please resolve the situation immediately with the responsible supervisor or the task assigner in question. Not doing a task, simply because there is a conflict of priorities is not an option. More specifically to the point, "I'm doing my homework right now" is not an option when you are on the clock. While we (staff) do communicate with one another often, we do not have complete neural redundancy.
| |
| | | | |
| − | ===Task Timeframes===
| + | *Installing and updating Lab Software |
| − | Tasks must be completed within generic and/or obvious timeframes. By default, any work orders given to you by any of the above staff should be completed by the end of the shift that you are currently working. If this is impossible or a shorter or longer timeframe is required, please speak to the responsible supervisor or the task assigner. If you need clarification, or feel as if you do not have the tools or skills necessary to complete the task please talk to one of us. In no instance should you simply "blow it off", and later claim that the instructions or timeframes were unclear. Be proactive in getting your work tasks done.
| |
| | | | |
| − | ===Task Documentation===
| + | *Instructing students where to go in any emergency situations |
| − | All tasks, big or small should be documented. What you may consider obvious may not be quite so obvious to your busy supervisor or task assigner. Therefore recorded documentation of all tasks are required, whether they are completed or not. Leaving a voice message or email as to the status of a project is an acceptable method.
| |
| | | | |
| − | examples:
| + | Tutors are responsible for all work aid duties, as well as the following: |
| | | | |
| − | *'''Task 1''' - You have been asked to update specific software in the Wabash studio. You spend the better part of an afternoon moving from computer to computer, logging on, and running a software updater. | + | *Tutoring IAM Students with advanced skills and concepts taught in IAM classes |
| − | *'''Documentation 1''' - You call the supervisor who gave you the task. He is not at his desk, so you leave a voice message stating: I have run the software updater on all the studio machines; the task is complete.
| |
| − | *'''Result 1''' - The supervisor is free to assign the next task, which may be to test the new software on all the machines to determine whether the upgrade is truly complete, or more software updates are necessary.
| |
| | | | |
| | + | *Writing tutorials for department related skills and posting them on the department wiki |
| | | | |
| − | *'''Task 2''' - You have been asked to clean keyboards in the South Studio. You were assigned this task with an hour left on your shift, so it is not possible for you to complete the task.
| + | ===Tasks and Completion=== |
| − | *'''Documentation 2''' - You email the supervisor with the following comments: I was unable to complete the task because I ran out of time. However, I did finish all of the keyboards from the stations along the north wall. Unless I hear from you otherwise, I'll continue with this task at the beginning of my next shift.
| + | Students should make helping students in the lab top priority. There are many tasks student employees need to do when they are not busy with students. |
| − | *'''Result 2''' - The supervisor now can make the decision whether to wait for your next shift or to re-assign the remainder of the task to the next person on duty, depending upon the urgency of the need.
| + | ====Daily Tasks==== |
| | + | There is a [[EQ Cave maintenance checklist]] posted on the cave doors. All items on this list must be preformed daily. The worker who assumes responsibility for a task on a given day, should initial the checklist, verifying they have completed the task. |
| | | | |
| | + | When employees encounter anything out of place in the lab, they are expected to fix it. Make sure chairs are pushed in, monitors are straight, and that all keyboards, mice, and headphones are neatly laid out. Throw away any trash, and clean up any messes. |
| | + | ====Ongoing tasks==== |
| | + | Ongoing tasks, (things that may take longer than a shift) also referred to as Work Requests, will be assigned to employees through the Workers App. Tasks will appear in the MyRequests section of the app. Students are expected to check the app every time the punch in for new requests. When a student works on a task, the should update the work request with all pertinent information. This information will be available to other employees who may pickup where you left off. |
| | | | |
| − | Often multiple tasks are assigned with some granularity and dependency. Here is an example of a bad decision on the part of a student worker who doesn't follow the procedure.
| + | ===Work Demeanor=== |
| | + | Workers are expected to be HACKs. |
| | | | |
| − | Consider as an example the following project: a poster design for an upcoming event. A staff member may ask you to sketch out an idea. Perhaps you take your time with it, trying to come up with a good design. Perhaps, given that the event isn't for a week, you decide that you'll work on it on your next shift instead of on your current shift because you have an class assignment that needs some attention. What you don't understand here is that you've been assigned only part of a larger task, that requires far more work. Now that you've delayed the process, we'll fill in the missing pieces. All of the artwork, including yours, has to be assembled including specific data coming from other sources, for example time, date, location, and biographical information (1 day). The design has to be finalized and proofread by one or more staff members (1 day). The poster may be printed in house, or sent to a service bureau for processing (2 days). The posters have to be picked up, and then distributed around campus by hand or via interoffice mail (1 or 2 days). The files need to be resized and information condensed for the website (1 day). So your decision to "blow it off" until your next shift has just delayed the work of 3 - 4 other people, whose schedule, priorities, re-scheduling, and re-prioritizing now under a much tighter deadline, becomes dependent upon your decision. Not a good thing.
| + | H elpful |
| | | | |
| − | ==Timesheets==
| + | A ttentive |
| − | We are currently working with timesheets as generated from the database nad "signed" every time you punch in or out. If the database is down for any reason, including general loss of internet connectivity, you may correct your time record using the "disputes" function.
| |
| | | | |
| − | Therfore the following information is generally deprecated:
| + | C urtious |
| − | [[You are required to turn in a ''signed'' timesheet at the end of your last shift in each pay period. Pay periods occasionally vary, but generally occur every two weeks, which is why a typical timesheet has two weeks on it. The correct procedure for filling out a timesheet includes: Do print the pay period end date. Do print your name. Do NOT print your social security number. Do fill out the number of hours worked each day. Do total each week (use a calculator if necessary). Do total up the weeks for the total time worked for that pay period (again, the calculator). Do sign your timesheet. Turn in your timesheet into one of two timesheet boxes for your convenience located in the South Studio, or in the office area of 623 S. Wabash.]]
| |
| | | | |
| − | ==Payroll and Paychecks==
| + | K nowlegeable |
| − | The College no longer issues paystubs. Payroll is generally tracked with the ePay service, which is available via Oasis (http://oasis.colum.edu) to track your payments from the College. The number for the Payroll Office is: (312) 344-7264. Any questions regarding hours worked and or hours paid, please address to aoleksiuk@colum.edu (312) 344-7528.
| |
| | | | |
| − | =The IAM Studios=
| + | Employees should treat all Students, Staff, and Faculty with respect, and make every effort to be as helpful as possible. If someone asks you for something you do not know how to do, help them find someone who does know how to help them. |
| − | The IAM Studios are located in two buildings on campus, the 624 S. Michigan (S) building and 623 S. Wabash include mainly the South Studio, Wabash Studio, Game Studio, and Equipment Cave.
| |
| | | | |
| | + | ===Supervisors=== |
| | + | Employees are managed by Brian Nielsen, and should see if for any managerial questions. |
| | | | |
| − | ==Working in 623 S. Wabash (W) building and 624 S. Michigan buildings==
| + | However, Employees are expected to follow orders from any IAM Staff, or Faculty. If any Faculty or staff give you conflicting orders, bring it to the attention of both supervisors, or whoever is currently present if one is not available. |
| − | ===Fire Safety=== | + | ===Equipment Security=== |
| − | All workers employed in 623 S. Wabash and 624 S. Michigan need to understand the fundamentals of fire safety specific to 623 S. Wabash and and 624 S. Michigan. If you see fire and/or smell and/or see smoke, pull a fire alarm. Use of fire extinguishers is optional, do not use them if you are not comfortable with the procedure. Never put yourself in danger to be a hero. Your job is to help evacuate the floor; let the fire emergency professionals do their job. In the event of a fire alarm, everyone leaves the building. Get to know and use the fire safety map posted in each room. Note locations of stairways, the emergency call box, and the area of rescue assistance. It is important to always take your coat and/or purse while heading out the door, since there is never a guarantee anyone will return to the building. Treat all fire alarms as actual emergencies, but exit via the stairways in an orderly fashion. Never use the fire escapes on the outside of the building for fun; only use the fire escapes if other exits are blocked in a true emergency. Note the availability of front and back stairwells. Take direction from police, fire, and emergency personnel, building personnel, fire safety marshals, staff and faculty as necessary. In the event someone (in a wheelchair, for example) cannot navigate the stairwell to evacuate, assist in the following manner: locate and inform the evacuee of the the area of rescue assistance, use the call box or telephone to notify the security desk of the person(s) in need of rescue assistance, and evacuate yourself (the fire department will assist the evacuee). Upon exiting the building in a calm and orderly fashion, move away at least 300 feet from the building entrance.
| + | Students are expected to help prevent theft my keeping a mindful eye on all department resources. If you encounter any suspicious individuals, confidently speaking the words "May I Help you?" will usually scare off would-be-thieves. Never put yourself in any danger to prevent theft. Alert the front desk security if necessary. |
| | | | |
| − | ===General Safety and Security=== | + | ==Hours And Payment== |
| − | ====General Security====
| + | Employees are paid by the hour, not by salary. Hours are recorded via the Workers App. A time sheet of all your punch times for the pay-period is available in the app, and you are expected to review it before time sheets are due. If you are not present for any part of your shift, you will not be paid for those hours. If you punch in for hours outside of your shift, you will not be paid for those hours either. Student workers may be scheduled for a maximum of 8 hours in a day, 20 hours in a week. Tutors may be scheduled for a maximum of 8 hours in a day, 15 hours a week in the lab, and if requested may TA up to 2 IAM classes. |
| − | All workers employed in 623 S. Wabash and 624 S. Michigan need to understand the fundamentals of general safety and security specific to 623 S. Wabash and and 624 S. Michigan. This building is unsecured, meaning that the general public is allowed into the building off the street. Our classroom labs and studios are particularly vulnerable to crime due to the presence of expensive and/or desirable computer and gaming equipment. Unlike some other departments, our rooms are always locked when they are unoccupied by responsible personnel (workers, staff, faculty, etc). Your presence in the studios serves a security function (and this applies to everyone). At no time should you leave the studio unattended. Lunch breaks, and work that requires you to leave the studio to which you are assigned must be coordinated among the workers so this important function is not allowed to lapse. For this reason workers must also be aware of the schedules in both buildings in all studios so that adequate security coverage is provided at all times. In the event of thin coverage due to people being out sick, scheduling snafus, etc, the appropriate steps are to notify staff to effect the closing of a studio for a period of time until more personnel can be on hand.
| |
| − | ====People====
| |
| − | Only IAM students faculty and staff are allowed in the studios and classroom labs, generally. Specifically, faculty from other departments are not allowed in our studios without special permission from staff. In the event that visitors from other departments or persons claiming to be VIPs arrive asking for special dispensation, please notify a staff member immediately. Inquiries from IAM alumni are allowed and must identify themselves via proper documentation from the alumni office. Check with a staff member if there is a question. While the department is generally empathetic to parents with children, we cannot accommodate children or infants in the studios. While a short visit is generally acceptable, parents with longer-term studio needs should seek out an alternative strategy.
| |
| | | | |
| − | ====Behavior==== | + | ===Payroll and Paychecks=== |
| − | Studios should have a calm, library-like atmosphere. Workers should enforce this policy among students who are socializing, or using gaming, music or computer equipment and should encourage the use of headphones.
| + | Employees must complete payroll processing before logging any hours. |
| | | | |
| − | ====Security Events====
| + | The college no longer offers checks, so students must sign up for direct deposit. |
| − | In the event that a student should become unruly with a workers beyond logic of simple customer service, notify a staff member immediately and allow the staff member to intervene. If an actual crime is witnessed or any type of violence is occurring notify security immediately by telephone or call box. In the event of a life threatening emergency, call 911 first, then a staff member.
| |
| − | ====Information, Network and Password Security====
| |
| − | Student workerz who work primarily in the studios will occasionally be logged on to multiple computers or have administrative rights for certain tasks, such as installing software. It is imperative that workerz follow typical procedures for logging off of computers. Similarly, they should encourage other students to do so to safeguard account integrity and identity theft and hooliganism.
| |
| | | | |
| − | ====Equipment Security====
| + | Paystubs may be viewed online, in ePay, accessed though Oasis. |
| − | Equipment in the studios is is protected by multiple layers of security. It is the job of the workerz to help ensure that equipment stays secure. In the event that equipment or studios are observed to be less than adequately secure, ad staff member should be contacted imediately. Students and student workerz should not move or modify existing security configurations unless specifically authorized to do so by staff. The multiple layers of security include but are limited to the following:
| + | ePay |
| | | | |
| − | =====Physical Access=====
| + | *Log into Oasis and click on Payroll Information – Student Workers on located in the panel on the left-hand side. |
| − | Most studios and classrooms with equipment remain locked until there is adequate supervision to allow general access. Only IAM faculty, and staff have access to studios with equipment. Student workerz have access to studios with equipment when given permission by staff and this includes special responsibilities for opening (and closing) the studios at appropriate times. Student workerz with the responsibility of securing keys and/or key cards should not construe this responsibility with a right to pursue personal activities in studios or classrooms after shift hours. Non-IAM College employees access IAM rooms by permission of IAM staff only.
| + | *Then click on the link that says Click here to view pay stub information located in the main window. |
| | + | *The Self Service window will open and the student can select View Paycheck |
| | | | |
| − | =====Physical Locks===== | + | ===Scheduling=== |
| − | In many cases security locks are present on major pieces of equipment. This approach prevents some pieces of equipment from being moved or stolen because they are physically tethered to stationary objects such as countertos or walls. While not entirely foolproof, this method does create a major barrier to theft. Similarly cable locks typically prevent computer cases to be opened, and therefore from parts being removed. In addition to metal cable locks, smaller and more delicate equipment is tethered via plastic zip ties in certain configurations.
| + | Employee schedules are made for each semester by Brian Nielsen. Brian will request availability for students a few weeks before the semester starts, and will receive a finalized schedule before the semester begins. |
| | + | ===Time Off=== |
| | + | Employees are allowed 20 hours of no-notice time off. |
| | + | *this time will be unpaid |
| | + | *this time cannot be made up |
| | + | *Late arrivals to shifts will be deducted from this number |
| | | | |
| − | =====Network Account Passwords and Topologies=====
| + | Students will also have a certain number of advance notice time off (probably around 10 hours) |
| | + | *this time will be unpaid |
| | + | *this time can be made up outside of the student’s normally scheduled hours. |
| | + | *late arrivals to shifts cannot be deducted from this number. |
| | | | |
| − | =====Operating System Security===== | + | ===Tardiness=== |
| − | | + | ==Discipline and Termination== |
| − | ====Door Security / Key Cards====
| + | ===Eligibility to work=== |
| − | Some doors are opened with a key card and some users will be issued or have shared use of key cards. Any abuse of this privilege, including unauthorized opening of doors, or lending key cards to unauthorized individuals is considered a major infraction of the rules and is grounds for termination.
| + | ===Infractions=== |
| − | | |
| − | ==Working In the South Studio==
| |
| − | ===Opening=== | |
| − | Staff arriving earlier in the morning typically wait for workerz to arrive to open and work the studios. If the studio is locked upon your prompt arrival, please contact a staff member to open the studio. Do not sit idly and wait by the door - staff are usually busy in the morning. You must seek them out to open the studio for you. Do not punch in over 15 minutes early. Punch in to the database and verify you are working in the correct studio at the correct time. Verify which staff and other workerz (especially tutors) will be on duty during your shift. Upon entering the studio for the first time in the morning, keep the studio tidy. Pick up any papers, wrappers, or other items from counters, floors and equipment. Wear your IAM nametag. Check your email for important updates and or task assignments from supervisors.
| |
| − | | |
| − | ===Customer Service===
| |
| − | As students enter the studio, say hello and let them know you are working in the studio. Offer help for first time users and note the locations of the tutor schedule. If students ask questions regarding hardware or software, help them. If students require tutoring assitance, help them find a tutor. If students need high-quality color printing, refer them to the Wabash Studio.
| |
| − | | |
| − | ===Equipment=== | |
| − | Monitor the equipment. If students complain about network accounts or software or hardware not working properly, attempt to ascertain the situation by trying the procedure on a different machine. If the problem persists, send an IAM trouble report form http://iam.colum.edu/resources/trouble.aspx on behalf of the student (or as the result of your own observation). Do not put the onus on the student to send the report. Do it yourself.
| |
| − | | |
| − | ===Closing===
| |
| − | Fifteen minutes before the studio is to shut down, make a verbal announcement that there is only fifteen minutes left. Encourage students to save their work and log out of any computers they are logged on to. Make sure all windows are shut. Pick up any papers, wrappers, or other items from counters, floors and equipment. Five minutes before closing time, encourage the students to leave, and help any student that needs assistance. Log out of any computers you've logged on to. Remove and store your IAM nametag.
| |
| − | | |
| − | ==Working in the Wabash Studio==
| |
| − | | |
| − | ===Opening===
| |
| − | Staff arriving earlier in the morning typically wait for workerz to arrive to open and man the studios. If the studio is locked upon your prompt arrival, please contact a staff member to open the studio. Do not sit idly and wait by the door - staff are usually busy in the morning. You must seek them out to open the studio for you. Do not punch in over 15 minutes early. Punch in to the database and verify you are working in the correct studio at the correct time. Verify which staff and other workerz (especially tutors) will be on duty during your shift. Upon entering the studio for the first time in the morning, keep the studio tidy. Pick up any papers, wrappers, or other items from counters, floors and equipment. Wear your IAM nametag. Put your photocard up on the photoboard. Check your email for important updates and or task assignments from supervisors. One workerz should always be sitting at the front desk of the Wabash Studio if at all possible.
| |
| − | | |
| − | ===Customer Service===
| |
| − | As students enter the studio, say hello and let them know you are working in the studio. Offer help for first time users and note the locations of the tutor schedule. If students ask questions regarding hardware or software, help them. If the students need paper for color printing, refer them to the Cave for assistance. If the Cave is closed, assist the student with the paper.
| |
| − | | |
| − | ===Equipment===
| |
| − | Monitor the equipment. If students complain about network accounts or software or hardware not working properly, attempt to ascertain the situation by trying the procedure on a different machine. If the problem persists, send an IAM trouble report form http://iam.colum.edu/resources/trouble.aspx on behalf of the student (or as the result of your own observation). Do not put the onus on the student to send the report. Do it yourself.
| |
| − | | |
| − | ===Closing===
| |
| − | Fifteen minutes before the studio is to shut down, make a verbal announcement that there is only fifteen minutes left. Encourage students to save their work and log out of any computers they are logged on to. Make sure all windows are shut. Pick up any papers, wrappers, or other items from counters, floors and equipment. Five minutes before closing time, encourage the students to leave, and help any student that needs assistance. Log out of any computers you've logged on to. Remember to update your timesheet. If you are working your last shift in a pay period (see Timesheets section), make sure to leave your signed, completed timesheet in a timesheets box. Doing this now will save you the public embarassment of being on the "dopes who forgot to turn in their timesheets" list. Remove your photocard from the photoboard. Remove and store your IAM nametag.
| |
| − | | |
| − | ==Working in the Game Studio==
| |
| − | | |
| − | ===Opening===
| |
| − | Keep the studio tidy. Pick up any papers, wrappers, or other items from counters, floors and equipment. Wear your IAM nametag. Put your photocard up on the photoboard. Check you email for important updates and or task assignments from supervisors.
| |
| − | | |
| − | ===Customer Service===
| |
| − | As students enter the studio, say hello and let them know you are working in the studio. Offer help for first time users and note the locations of the tutor schedule. If students ask questions regarding hardware or software, help them.
| |
| − | | |
| − | ===Inventorying Game Equipment===
| |
| − | Monitor the equipment every day. Do a software inventory, and make note of any missing software. Software and equipment checkout and returns should be processed through the database. Thorough Inventorying of the Game Studio requires use of the database, detailing .
| |
| − | | |
| − | ===Closing===
| |
| − | Fifteen minutes before the studio is to shut down, make a verbal announcement that there is only fifteen minutes left. Encourage students to save their work and log out of any computers they are logged on to. Make sure all windows are shut. Pick up any papers, wrappers, or other items from counters, floors and equipment. Five minutes before closing time, encourage the students to leave, and help any student that needs assistance. Log out of any computers you've logged on to. Remember to update your timesheet. If you are working your last shift in a pay period (see Timesheets section), make sure to leave your signed, completed timesheet in a timesheets box. Doing this now will save you the public embarassment of being on the "dopes who forgot to turn in their timesheets" list. Remove your photocard from the photoboard. Remove and store your IAM nametag.
| |
| − | | |
| − | ==Working in the Equipment Cave (where the database matches the reality space)==
| |
| − | ===Opening===
| |
| − | Keep the cave tidy. Pick up any papers, wrappers, or other items from counters, floors and equipment. Wear your IAM nametag. Check your email for important updates and or task assignments from supervisors.
| |
| − | ====Visual Inventory====
| |
| − | Do a visual inventory of the room. All items should be in their labelled places. If an item is missing, it should be have a contract associated with it. In the event that an item is missing and is not check out properly, contact a tech. Determine if any loose items or items in the floor or desk area need to be checked in.
| |
| − | ====Database Inventory====
| |
| − | The general management of the Cave requires EQs to track equipment as it leaves and re-enters the Cave. Most of these transactions will require use of database tracking.
| |
| − | =====Check in any loose items=====
| |
| − | =====Determine if any overdue items have already been returned=====
| |
| − | =====Email any student with an item over 1 day overdue (except sunday returns)
| |
| − | ===Closing===
| |
| − | Keep the cave tidy. Pick up any papers, wrappers, or other items from counters, floors and equipment. Remember to update your timesheet. If you are working your last shift in a pay period (see Timesheets section), make sure to leave your signed, completed timesheet in a timesheets box. Doing this now will save you the public embarassment of being on the "dopes who forgot to turn in their timesheets" list. Remove your photocard from the photoboard. Remove and store your IAM nametag.
| |
| − | | |
| − | ==[[Working in Auditorium Room 405]]==
| |
| − | | |
| − | ==Working in the MoCap Studio==
| |
| − | ==Working in HD Editing Studio 405a==
| |
| − | | |
| − | =Individual Job Descriptions=
| |
| − | ==Information for Tutors==
| |
| − | [[Tutor]] Job Description
| |
| − | ==Information for Equipment Specialists==
| |
| − | [[Equipment Specialist]] Job Description
| |
| − | ==Information for Game Studio Assistants==
| |
| − | [[Game Studio Assistant]] Job Description
| |
| − | ==Information for Printing Technicians==
| |
| − | [[Printing Technicians]] Job Description
| |
| − | ==Information for Media Editors==
| |
| − | [[Media Editor]] Job Description
| |
| − | ==Information for Studio Aides==
| |
| − | [[Studio Aide]] Job Description
| |
| − | ==Information for Time and Calendar Specialists==
| |
| − | [[Time and Calendar Specialist]] Job Description
| |
| − | ==Information for Demo and Tutorials Schedulers==
| |
| − | [[Demo and Tutorials Scheduler]] Job Description
| |
| − | | |
| − | [[Category:IAM Resources]]
| |
The IAM department has a web application for student workers to keep track of many work functions. It is used to review schedules, log hours, list payperiods, and track ongoing tasks.
IAM student employees are expected to report to work at their scheduled times, to help students, staff, and faculty use the department facilities. Students will also assist staff with various department related projects as they come up.
Students should make helping students in the lab top priority. There are many tasks student employees need to do when they are not busy with students.
When employees encounter anything out of place in the lab, they are expected to fix it. Make sure chairs are pushed in, monitors are straight, and that all keyboards, mice, and headphones are neatly laid out. Throw away any trash, and clean up any messes.
Ongoing tasks, (things that may take longer than a shift) also referred to as Work Requests, will be assigned to employees through the Workers App. Tasks will appear in the MyRequests section of the app. Students are expected to check the app every time the punch in for new requests. When a student works on a task, the should update the work request with all pertinent information. This information will be available to other employees who may pickup where you left off.
Workers are expected to be HACKs.
Employees should treat all Students, Staff, and Faculty with respect, and make every effort to be as helpful as possible. If someone asks you for something you do not know how to do, help them find someone who does know how to help them.
Employees are managed by Brian Nielsen, and should see if for any managerial questions.
However, Employees are expected to follow orders from any IAM Staff, or Faculty. If any Faculty or staff give you conflicting orders, bring it to the attention of both supervisors, or whoever is currently present if one is not available.
Students are expected to help prevent theft my keeping a mindful eye on all department resources. If you encounter any suspicious individuals, confidently speaking the words "May I Help you?" will usually scare off would-be-thieves. Never put yourself in any danger to prevent theft. Alert the front desk security if necessary.
Employees are paid by the hour, not by salary. Hours are recorded via the Workers App. A time sheet of all your punch times for the pay-period is available in the app, and you are expected to review it before time sheets are due. If you are not present for any part of your shift, you will not be paid for those hours. If you punch in for hours outside of your shift, you will not be paid for those hours either. Student workers may be scheduled for a maximum of 8 hours in a day, 20 hours in a week. Tutors may be scheduled for a maximum of 8 hours in a day, 15 hours a week in the lab, and if requested may TA up to 2 IAM classes.
The college no longer offers checks, so students must sign up for direct deposit.
Employee schedules are made for each semester by Brian Nielsen. Brian will request availability for students a few weeks before the semester starts, and will receive a finalized schedule before the semester begins.
Employees are allowed 20 hours of no-notice time off.
Students will also have a certain number of advance notice time off (probably around 10 hours)
