Difference between revisions of "Student FAQ"

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(→‎EQUIPMENT CHECKOUT QUESTIONS)
(→‎LOST AND FOUND, SECURITY RELATED QUESTIONS)
 
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:Work aid and tutor hours are posted @ http://iam.colum.edu/support/publicallschedule.aspx. You can also see who is currently working @ http://iam.colum.edu/support/currentlyWorking.aspx
 
:Work aid and tutor hours are posted @ http://iam.colum.edu/support/publicallschedule.aspx. You can also see who is currently working @ http://iam.colum.edu/support/currentlyWorking.aspx
 
*'''How can I find a tutor that knows ____?'''
 
*'''How can I find a tutor that knows ____?'''
−
:You can find tutors based on skill @http://iam.colum.edu/support/findATutor.aspx
+
:You can find tutors based on skill @http://iam.colum.edu/support/findATutor.aspx. You can even let us know how much you like them at http://iam.colum.edu/support/rateAWorker.aspx
 
*'''Will you do my homework for me?'''
 
*'''Will you do my homework for me?'''
−
:Tutors are instructed not to do your homework for you. They will answer you questions but will not complete you assignments.
+
:Tutors are instructed not to do your homework for you. They will answer your questions but will not complete your assignments.
  
 
==PRINTING QUESTIONS==
 
==PRINTING QUESTIONS==
  
 
*'''Where do I print to to print in Black and White?'''
 
*'''Where do I print to to print in Black and White?'''
−
:The black an white printers are named by model and by room ie LaserJet9050-122 is an HP Laser jet 9050 in room 122. Windows 7 should have added printers to you control panels based on where you logged in. If you can't fins the printer you are looking for in the control panel you can browse to the print server \\game1\printers and find it in the printers list
+
:The black an white printers are named by model and by room. For example, LaserJet9050-122 is an HP LaserJet 9050 in room 122. Windows 7 should automatically add the printers to your control panel based on where you logged in. If you can't find the printer you are looking for in the control panel, you can browse to the print server \\game1\printers and find it in the printers list.
−
[[Image:PrintServerGame1.png]]
+
 
 +
:[[Image:PrintServerGame1.png]]
 
*'''How can I print in color?'''
 
*'''How can I print in color?'''
−
:See the color printing FAQ and Video [[Image:PrintServerIamKeys.png]]
+
:Please consult our color printing [[Printing Photoshop/Illustrator CS4 on Mac and PC|wiki tutorial]] or [[Printing Video Tutorials|video tutorial]]
−
*'''Where do I pick up color Prints?'''
+
 
−
:The equipment cave window rm 123
+
:[[Image:PrintServerIamKeys.png]]
 +
*'''Where do I pick up color prints?'''
 +
:The equipment cave window (rm 123).
 
*'''How many color prints do I get?'''
 
*'''How many color prints do I get?'''
−
:Depending on size about 10 per semester. You get 20 media credit per semester. Small prints are 1 credit Larger prints are 3 credits. Instructors can techs@iam.colum.edu and give you more media credits. Please include the number of credits to add and the OasisID of the student(s) to add them to.
+
:Depending on size, about 10 per semester. You get 20 media credits per semester. Small prints are 1 credit while larger prints are 3 credits. Instructors can email techs@iam.colum.edu and give you more media credits. Please include the number of credits to add and the OasisID of the student(s) to add them to.
 
*'''What size of paper can I print on?'''
 
*'''What size of paper can I print on?'''
−
:We have 8.5x11 and 13x19 in a variety of styles
+
:We have 8.5x11 and 13x19 in a variety of styles.
 
*'''Is there a larger format that I can print on?'''
 
*'''Is there a larger format that I can print on?'''
−
: Yes, printing on the large printed is available by discretion of staff or instructor.
+
:Yes, we have a large format printer available at the discretion of the staff or your instructor.
  
 
==LOST AND FOUND, SECURITY RELATED QUESTIONS==
 
==LOST AND FOUND, SECURITY RELATED QUESTIONS==
  
−
*'''Can you open room “x” for me, I left stuff in there? '''
+
*'''Can you open room “x” for me? I left stuff in there.'''
−
:See staff in rm 101 they may open the door for you.
+
:See staff in [[RM 101]]. They may open the door for you.
 
*'''Do you have a lost and found?'''
 
*'''Do you have a lost and found?'''
−
:Yes it's in the equipment cave rm 123
+
:No.
 
*'''Can I leave my bag here?'''
 
*'''Can I leave my bag here?'''
−
:No
+
:No.
 
*'''Can I leave my prints here and pick them up tomorrow?'''
 
*'''Can I leave my prints here and pick them up tomorrow?'''
−
:No
+
:No.
 
*'''Can you watch my laptop/stuff for a few hours while I go get food?'''
 
*'''Can you watch my laptop/stuff for a few hours while I go get food?'''
−
:No
+
:No.
  
 
==HOW DO I QUESTIONS==
 
==HOW DO I QUESTIONS==
  
 
*'''How do I use FTP server?'''
 
*'''How do I use FTP server?'''
−
:See the ftp tutorial http://imamp.colum.edu/mediawiki/index.php/FTP
+
:Please consult our FTP [[FTP|wiki tutorial]] or [[IAM FTP Video tutorial|video tutorial]].
 
*'''How do I scan?'''
 
*'''How do I scan?'''
−
:
+
:Please consult our [[Scanning Tutorial Video|scanning video tutorial]].
 
*'''How do I log into a computer?'''
 
*'''How do I log into a computer?'''
−
:
+
:On any Windows machine, press Ctrl-Alt-Delete to bring up the login prompt. On a Mac, the login window will always be displayed.
−
*'''How to burn discs?'''
+
 
−
:
+
:Your username is your '''firstname.lastname'''. Your password is your '''Oasis ID''', plus '''IAM!''', plus '''the last two digits of the year your account was created'''.
−
*'''How to compress files?'''
+
 
 +
:So if your name is Jane Columbia, Oasis ID 123456, and you started in fall of 2015; your username will be '''jane.columbia''' and your password will be '''123456IAM!15'''.
 +
 
 +
*'''How do I burn a disc?'''
 +
:Please consult the the [[CD DVD Burning Video Tutorial]] or the [[CD Burning|CD Burning FAQ]].
 +
 
 +
*'''How do I compress files?'''
 
:
 
:
 
*'''How can I get on the wifi?'''
 
*'''How can I get on the wifi?'''
−
:
+
:Select the access point "Columbia," and open a web browser. You will be prompted for your Oasis ID and password. Enter them to access to the wifi.
−
*'''We should have more links to tutorials for students in case a certain tutor is not available at the time.'''
 
−
:
 
  
 
==OPEN HOURS==
 
==OPEN HOURS==
  
 
'''What are your hours?'''
 
'''What are your hours?'''
−
:
+
:Our [[RM 101|office (RM 101)]] is staffed Monday-Thursday, 8:30AM-10:00PM; and Friday, 8:30AM-7:00PM. If you are looking for a specific instructor, please check with them in advance as individual hours may vary.
−
'''Is the game lab open?'''
+
 
−
:
+
:The [[RM 122|open studio (RM 122)]] is available Monday-Thursday, 8:30AM-10:00PM; Friday, 8:30AM-7:00PM; and Saturday 9:00AM-5:00PM.
 +
 
 +
:Our summer hours are Monday-Thursday, 8:30AM - 10:00PM; and Friday, 8:30AM-7:00PM. We are closed on Saturdays.
 +
 
 
'''When is the Game Lab open?'''
 
'''When is the Game Lab open?'''
−
:
+
:The [[RM 121|game lab (RM 121)]] is typically open during normal equipment cave hours (9:00AM-9:30PM), but please note that availability is at the discretion of the staff and the space may be reserved for class use.
  
 
==EQUIPMENT CHECKOUT QUESTIONS==
 
==EQUIPMENT CHECKOUT QUESTIONS==
  
 
*'''How long can I check equipment out for?'''
 
*'''How long can I check equipment out for?'''
−
:2 days excluding Sunday. Equipment checked out on Friday will be due on Monday. Equipment Checkout on Saturday will also be due on Monday.
+
:2 days excluding Sunday. Equipment checked out on Friday will be due on Monday. Equipment checked out on Saturday will also be due on Monday. There is a special exception for laptops, which can be checked out for one week at a time.
 
*'''Can I check it out for longer?'''
 
*'''Can I check it out for longer?'''
−
:No
+
:No, with the exception of laptops which can be checked out for a maximum of one week.
−
*'''I just returned something may I check it out again right away?'''
+
*'''I just returned something. May I check it out again right away?'''
−
:No, equipment must be in the cave for 1 day before it can be re checkout by the same person.  
+
:No. Equipment must be in the cave for one day before it can be checked-out again by the same person.  
−
*'''Can I just leave my ID with you and take (insert random cable) ?'''
+
*'''Can I just leave my ID with you and take (insert random cable)?'''
−
:No, we cannot take you ID for any reason.
+
:No. We cannot take your ID for any reason. If you need a cable, we have a large selection available for checkout for the standard two-day period.
 
*'''What types of cameras do you have available?'''
 
*'''What types of cameras do you have available?'''
 
: http://imamp.colum.edu/mediawiki/index.php/Equipment_Cave_Tutorials
 
: http://imamp.colum.edu/mediawiki/index.php/Equipment_Cave_Tutorials
 
*'''What equipment am I authorized to check out?'''
 
*'''What equipment am I authorized to check out?'''
−
:
+
:All IAM students have basic equipment clearance. Authorization for additional equipment is granted based on the classes you have completed or are currently enrolled in.
 +
 
 +
:For details, please see [[Equipment Restrictions and Clearance]].
 
*'''What kind of computer do I need for the IAM/Game major'''
 
*'''What kind of computer do I need for the IAM/Game major'''
−
:See IAM Recommended Computer @ http://imamp.colum.edu/mediawiki/index.php/IAM_Recommended_Computers
+
:See [[IAM Recommended Computers]]
 
*'''What software do I need?'''
 
*'''What software do I need?'''
−
:
+
:A list of software we currently use is available on the [[IAM Computer Labs]] page.
 +
*'''I hear you get free software in IAM?
 +
:We are part of the [http://msdn.microsoft.com/en-us/academic/default.aspx MSDNAA]. As part of this partnership almost all software from Microsoft is free to students faculty and staff in the department. You can det more details on our [http://iam.colum.edu/resources/msdnApply2.aspx MSDNAA page]. No Microsoft office is not covered under MSDNAA.
 +
You can see our [http://imamp.colum.edu/mediawiki/index.php/MSDNAA_Tutorial tutorial about MSNDAA].Autodesk also offers free software to students you can sign up here http://students.autodesk.com/?nd=home.
 
*'''When is the equipment cave open?'''
 
*'''When is the equipment cave open?'''
−
:The equipment cave is open for checkout from 9:00 AM - 9:30 PM. Please not that their is no equipment checkout during the first and last weeks of a semester.
+
:The equipment cave is open for checkout from 9:00AM-9:30PM. The phone number is 312-369-7594. Please note that there is no equipment checkout during the first and last weeks of the semester.
 
*'''How do I use the Equipment?'''
 
*'''How do I use the Equipment?'''
 
:See the tutorial in the blog http://imamp.colum.edu/blogs/?cat=1134 and wiki http://imamp.colum.edu/mediawiki/index.php/Equipment_Cave_Tutorials
 
:See the tutorial in the blog http://imamp.colum.edu/blogs/?cat=1134 and wiki http://imamp.colum.edu/mediawiki/index.php/Equipment_Cave_Tutorials
Line 89: Line 104:
 
==WHERE ARE PEOPLE ( what’s their schedule? ) QUESTIONS==
 
==WHERE ARE PEOPLE ( what’s their schedule? ) QUESTIONS==
  
−
*'''Do you know when Teacher “x” is gonna be ready to talk to me?'''
+
*'''Do you know when my teacher is gonna be ready to talk to me?'''
−
:Faculty office hours and emails are posted on out contact page http://iam.colum.edu/contact/phonebook.aspx  
+
:Faculty office hours and emails are posted on our contact page at http://iam.colum.edu/contact/phonebook.aspx. Please contact your instructor directly to schedule an appointment.
 
*'''Where is such and such person, student offices etc?'''
 
*'''Where is such and such person, student offices etc?'''
−
*'''How is my advisor?'''
+
*'''Who is my advisor?'''
−
:You can find your IAM advisor @ http://iam.colum.edu/academics/advising.aspx. If you don't have an IAM advisor you can choose on on this page. You can also find information about you college advisor.
+
:You can find your IAM advisor at http://iam.colum.edu/academics/advising.aspx. If you don't have an IAM advisor you can choose one on this page. You can also find information about you college advisor.
 
*'''Is there an IAM advisor I can talk to?'''
 
*'''Is there an IAM advisor I can talk to?'''
−
:You can sign up for advising on oasis [[Image:IAMAppointmentsInOasis.png]]
+
:You can sign up for advising on Oasis.
 +
:[[Image:IAMAppointmentsInOasis.png]]
  
 
==Miscellaneous QUESTIONS==
 
==Miscellaneous QUESTIONS==
−
 
+
*'''Email Lists'''
 +
:IAM has a bunch of email lists that students may opt into the are located at http://iam.colum.edu/studentInfo/Admin/EmailLists.aspx
 
*'''Do you need my ID to use the Lab?'''
 
*'''Do you need my ID to use the Lab?'''
−
:No but you do need to have your ID with you at all times on campus.
+
:No, but you do need to have your ID with you at all times on campus.
 
*'''Do I need to sign something before I go into the lab?'''
 
*'''Do I need to sign something before I go into the lab?'''
−
:No
+
:No.
 
*'''I forgot my password how can I have it reset?'''
 
*'''I forgot my password how can I have it reset?'''
−
:Use the IAM trouble report page http://iam.colum.edu/support/troubleReport.aspx. A new password will be send to your colum.edu or loop.colum.edu email.
+
:Use the IAM trouble report page http://iam.colum.edu/support/troubleReport.aspx. A new password will be sent to your colum.edu or loop.colum.edu email.
−
*'''I've had a lot of people ask to use the Audio Lab for their own outside projects instead of a class.'''
+
*'''I'm not an IAM or game major. Can I still use the computer lab?'''
−
:
+
:The open lab is only available to IAM students. Students without an IAM username will not be able to log on to the computers.
−
*'''I've also had a lot of people who aren't in the department come in and try to use the open lab.'''
 
−
:
 
 
*'''Is there a computer lab I can use?'''
 
*'''Is there a computer lab I can use?'''
−
:
+
:The college maintains 3 open computer labs for student use. For current information on hours and equipment please see: http://www.colum.edu/Administrative_offices/academic_technology/Labs/index.php
 
*'''How do I get a job here?'''
 
*'''How do I get a job here?'''
−
:
+
: be nice to us
−
*'''Where are the vending machines at?'''
+
*'''What about IAM internships?'''
−
:
+
:see our internship page and the blog http://iam.colum.edu/studentInfo/InternShip.aspx
−
*'''Where is the bathroom?'''
+
*'''Do you have presentation board or flash drives for sale?'''
−
:
+
:No. However, there are many local shops these items can be purchased at, such as:
−
*'''Where's the Cave?'''
+
:*[http://www.dickblick.com/stores/illinois/chicagoloop/ Blick Art Materials (42 S. State St.)]
−
:
+
:*[http://www.utrechtart.com/stores/dsp_viewstore.cfm?storeID=90 Utrecht Art Supply Store (332 S. Michigan Ave.)]
−
*'''People have also asked if we have presentation board or flash drives for sale. Mayhap we could put local shops that have these available to them. IE Blick, Utrecht, Columbia Store, etc.'''
+
:*[http://www.bkstr.com/webapp/wcs/stores/servlet/StoreCatalogDisplay?storeId=10369&langId=-1&catalogId=10001 Columbia College Bookstore (624 S. Michigan Ave.)]
−
:
 
 
*'''Do I need permission to hang posters?'''
 
*'''Do I need permission to hang posters?'''
−
:Yes please as someone in rm 101.
+
:Yes please ask someone in [[RM 101]].
 +
*'''What software do you have on the computers?'''
 +
: http://imamp.colum.edu/mediawiki/index.php/IAM_Computer_Labs
 +
*'''What kind of computer do I need?'''
 +
:[http://imamp.colum.edu/mediawiki/index.php/IAM_Recommended_Computers IAM Recommended Computers]
 +
*'''What are all the class names Abbreviations'''
 +
:'''DID''' Digital Imaging Design
 +
 
 +
'''MTD''' Media Theory and Design I and II
 +
 
 +
'''OOP''' Object Oriented Programming
 +
 
 +
'''AIM''' Authoring Interactive Media

Latest revision as of 20:18, 27 October 2021

TUTOR QUESTIONS

  • When are my favorite tutors next available hours?
Work aid and tutor hours are posted @ http://iam.colum.edu/support/publicallschedule.aspx. You can also see who is currently working @ http://iam.colum.edu/support/currentlyWorking.aspx
  • How can I find a tutor that knows ____?
You can find tutors based on skill @http://iam.colum.edu/support/findATutor.aspx. You can even let us know how much you like them at http://iam.colum.edu/support/rateAWorker.aspx
  • Will you do my homework for me?
Tutors are instructed not to do your homework for you. They will answer your questions but will not complete your assignments.

PRINTING QUESTIONS

  • Where do I print to to print in Black and White?
The black an white printers are named by model and by room. For example, LaserJet9050-122 is an HP LaserJet 9050 in room 122. Windows 7 should automatically add the printers to your control panel based on where you logged in. If you can't find the printer you are looking for in the control panel, you can browse to the print server \\game1\printers and find it in the printers list.
PrintServerGame1.png
  • How can I print in color?
Please consult our color printing wiki tutorial or video tutorial
PrintServerIamKeys.png
  • Where do I pick up color prints?
The equipment cave window (rm 123).
  • How many color prints do I get?
Depending on size, about 10 per semester. You get 20 media credits per semester. Small prints are 1 credit while larger prints are 3 credits. Instructors can email techs@iam.colum.edu and give you more media credits. Please include the number of credits to add and the OasisID of the student(s) to add them to.
  • What size of paper can I print on?
We have 8.5x11 and 13x19 in a variety of styles.
  • Is there a larger format that I can print on?
Yes, we have a large format printer available at the discretion of the staff or your instructor.

LOST AND FOUND, SECURITY RELATED QUESTIONS

  • Can you open room “x” for me? I left stuff in there.
See staff in RM 101. They may open the door for you.
  • Do you have a lost and found?
No.
  • Can I leave my bag here?
No.
  • Can I leave my prints here and pick them up tomorrow?
No.
  • Can you watch my laptop/stuff for a few hours while I go get food?
No.

HOW DO I QUESTIONS

  • How do I use FTP server?
Please consult our FTP wiki tutorial or video tutorial.
  • How do I scan?
Please consult our scanning video tutorial.
  • How do I log into a computer?
On any Windows machine, press Ctrl-Alt-Delete to bring up the login prompt. On a Mac, the login window will always be displayed.
Your username is your firstname.lastname. Your password is your Oasis ID, plus IAM!, plus the last two digits of the year your account was created.
So if your name is Jane Columbia, Oasis ID 123456, and you started in fall of 2015; your username will be jane.columbia and your password will be 123456IAM!15.
  • How do I burn a disc?
Please consult the the CD DVD Burning Video Tutorial or the CD Burning FAQ.
  • How do I compress files?
  • How can I get on the wifi?
Select the access point "Columbia," and open a web browser. You will be prompted for your Oasis ID and password. Enter them to access to the wifi.

OPEN HOURS

What are your hours?

Our office (RM 101) is staffed Monday-Thursday, 8:30AM-10:00PM; and Friday, 8:30AM-7:00PM. If you are looking for a specific instructor, please check with them in advance as individual hours may vary.
The open studio (RM 122) is available Monday-Thursday, 8:30AM-10:00PM; Friday, 8:30AM-7:00PM; and Saturday 9:00AM-5:00PM.
Our summer hours are Monday-Thursday, 8:30AM - 10:00PM; and Friday, 8:30AM-7:00PM. We are closed on Saturdays.

When is the Game Lab open?

The game lab (RM 121) is typically open during normal equipment cave hours (9:00AM-9:30PM), but please note that availability is at the discretion of the staff and the space may be reserved for class use.

EQUIPMENT CHECKOUT QUESTIONS

  • How long can I check equipment out for?
2 days excluding Sunday. Equipment checked out on Friday will be due on Monday. Equipment checked out on Saturday will also be due on Monday. There is a special exception for laptops, which can be checked out for one week at a time.
  • Can I check it out for longer?
No, with the exception of laptops which can be checked out for a maximum of one week.
  • I just returned something. May I check it out again right away?
No. Equipment must be in the cave for one day before it can be checked-out again by the same person.
  • Can I just leave my ID with you and take (insert random cable)?
No. We cannot take your ID for any reason. If you need a cable, we have a large selection available for checkout for the standard two-day period.
  • What types of cameras do you have available?
http://imamp.colum.edu/mediawiki/index.php/Equipment_Cave_Tutorials
  • What equipment am I authorized to check out?
All IAM students have basic equipment clearance. Authorization for additional equipment is granted based on the classes you have completed or are currently enrolled in.
For details, please see Equipment Restrictions and Clearance.
  • What kind of computer do I need for the IAM/Game major
See IAM Recommended Computers
  • What software do I need?
A list of software we currently use is available on the IAM Computer Labs page.
  • I hear you get free software in IAM?
We are part of the MSDNAA. As part of this partnership almost all software from Microsoft is free to students faculty and staff in the department. You can det more details on our MSDNAA page. No Microsoft office is not covered under MSDNAA.

You can see our tutorial about MSNDAA.Autodesk also offers free software to students you can sign up here http://students.autodesk.com/?nd=home.

  • When is the equipment cave open?
The equipment cave is open for checkout from 9:00AM-9:30PM. The phone number is 312-369-7594. Please note that there is no equipment checkout during the first and last weeks of the semester.
  • How do I use the Equipment?
See the tutorial in the blog http://imamp.colum.edu/blogs/?cat=1134 and wiki http://imamp.colum.edu/mediawiki/index.php/Equipment_Cave_Tutorials

WHERE ARE PEOPLE ( what’s their schedule? ) QUESTIONS

  • Do you know when my teacher is gonna be ready to talk to me?
Faculty office hours and emails are posted on our contact page at http://iam.colum.edu/contact/phonebook.aspx. Please contact your instructor directly to schedule an appointment.
  • Where is such and such person, student offices etc?
  • Who is my advisor?
You can find your IAM advisor at http://iam.colum.edu/academics/advising.aspx. If you don't have an IAM advisor you can choose one on this page. You can also find information about you college advisor.
  • Is there an IAM advisor I can talk to?
You can sign up for advising on Oasis.
IAMAppointmentsInOasis.png

Miscellaneous QUESTIONS

  • Email Lists
IAM has a bunch of email lists that students may opt into the are located at http://iam.colum.edu/studentInfo/Admin/EmailLists.aspx
  • Do you need my ID to use the Lab?
No, but you do need to have your ID with you at all times on campus.
  • Do I need to sign something before I go into the lab?
No.
  • I forgot my password how can I have it reset?
Use the IAM trouble report page http://iam.colum.edu/support/troubleReport.aspx. A new password will be sent to your colum.edu or loop.colum.edu email.
  • I'm not an IAM or game major. Can I still use the computer lab?
The open lab is only available to IAM students. Students without an IAM username will not be able to log on to the computers.
  • Is there a computer lab I can use?
The college maintains 3 open computer labs for student use. For current information on hours and equipment please see: http://www.colum.edu/Administrative_offices/academic_technology/Labs/index.php
  • How do I get a job here?
be nice to us
  • What about IAM internships?
see our internship page and the blog http://iam.colum.edu/studentInfo/InternShip.aspx
  • Do you have presentation board or flash drives for sale?
No. However, there are many local shops these items can be purchased at, such as:
  • Do I need permission to hang posters?
Yes please ask someone in RM 101.
  • What software do you have on the computers?
http://imamp.colum.edu/mediawiki/index.php/IAM_Computer_Labs
  • What kind of computer do I need?
IAM Recommended Computers
  • What are all the class names Abbreviations
DID Digital Imaging Design

MTD Media Theory and Design I and II

OOP Object Oriented Programming

AIM Authoring Interactive Media

Retrieved from "http://imamp.colum.edu/mediawiki/index.php?title=Student_FAQ&oldid=24475"