Difference between revisions of "Student FAQ"

Revision as of 16:00, 29 June 2010

TUTOR QUESTIONS

• When are my favorite tutors next available hours?

Work aid and tutor hours are posted @ http://iam.colum.edu/support/publicallschedule.aspx. You can also see who is currently working @ http://iam.colum.edu/support/currentlyWorking.aspx

• How can I find a tutor that knows ____?

You can find tutors based on skill @http://iam.colum.edu/support/findATutor.aspx

• Will you do my homework for me?

Tutors are instructed not to do your homework for you. They will answer you questions but will not complete you assignments.

PRINTING QUESTIONS

• Where do I print to to print in Black and White?

The black an white printers are named by model and by room ie LaserJet9050-122 is an HP Laser jet 9050 in room 122. Windows 7 should have added printers to you control panels based on where you logged in. If you can't fins the printer you are looking for in the control panel you can browse to the print server \\game1\printers and find it in the printers list

• How can I print in color?

• Where do I pick up color Prints?

• How many color prints do I get?

• What size of paper can I print on?

• Is there a larger format that I can print on?

LOST AND FOUND, SECURITY RELATED QUESTIONS

• Can you open room “x” for me, I left stuff in there?

• Do you have a lost and found?

• Can I leave my bag here?

• Can I leave my prints here and pick them up tomorrow?

• Can you watch my laptop/stuff for a few hours while I go get food?

HOW DO I QUESTIONS

• How do I use FTP server?

• How do I scan?

• How do I log into a computer?

• How to burn discs?

• How to compress files?

• How can I get on the wifi?

• We should have more links to tutorials for students in case a certain tutor is not available at the time.

OPEN HOURS

What are your hours?

Is the game lab open?

When is the Game Lab open?

EQUIPMENT CHECKOUT QUESTIONS

• How long can I check equipment out for?

2 days

• Can I check it out for longer?

No

• Can I just leave my ID with you and take (insert random cable) ?

No

• What types of cameras do you have available?

• What equipment am I authorized to check out?

• What kind of computer do I need for the IAM/Game major

• What software do I need?

WHERE ARE PEOPLE ( what’s their schedule? ) QUESTIONS

• Do you know when Teacher “x” is gonna be ready to talk to me?
• Where is _____ (usually needing to go to the front office) ?
• Where is such and such person, student offices etc?
• Is there an advisor I can talk to?

Miscellaneous QUESTIONS

• Do you need my ID?

• Do I need to sign something before I go into the lab?

• A lot of new students don't know what their password is.

• I've had a lot of people ask to use the Audio Lab for their own outside projects instead of a class.

• I've also had a lot of people who aren't in the department come in and try to use the open lab.

• Is there a computer lab I can use?

• How do I get a job here?

• Where are the vending machines at?

• Where is the bathroom?

• Where's the Cave?

• People have also asked if we have presentation board or flash drives for sale. Mayhap we could put local shops that have these available to them. IE Blick, Utrecht, Columbia Store, etc.

• Do I need permission to hang posters?